Lisa Gaché is the foremost etiquette, manners and life skills expert for children from the parenting perspective. The Los Angeles Times named her company, Beverly Hills Manners, the etiquette school to "teach your kids to be polite."
As far as honing her own skills, Lisa met etiquette expert, Diane Diehl when she was instructing a class called “Petite Protocol” at the Hotel Bel-Air. Diane had twenty-five years of experience in the etiquette business and taught Lisa everything she knew. In the Fall of 2006, Lisa founded Beverly Hills Manners, Inc., (“BHM”) an education company dedicated to promoting a new school style of manners and etiquette to both children and adults.
Since its inception, Lisa’s philosophy has always been to teach manners in a fun and entertaining way, with a here’s-why-it’s-relative-to-you approach, that has proven to be a hit with both kids and their parents. Over the years, BHM has partnered with leading brand names to spread the word – from American Girl Place, Tiffany & Co. and the Montage in Beverly Hills to the famed Hotel Bel-Air and the Four Seasons.
Her straightforward and doable advice has been featured on CNN, NPR, KTLA and “The Today Show” and in popular publications from USA Today and the New York Post to Woman’s Day magazine. Her contributions to blogs and websites range from the Los Angeles Times, AOL and The Huffington Post to SheKnows.com and MomLogic.com, as well as numerous parenting websites including ParentsAsk, Momversation, New Parent and Buttoned Up. Lisa has been a guest expert on a number of reality shows including “Charm School” on VH1, “Living with Ed” for the Discovery Channel and the soon to be aired “Mrs. Anka’s New PA”.
Lisa has established herself as the go-to-gal for all things manners in Los Angeles. This hard-earned status led to an opportunity to create a six week pilot etiquette program for the Housing Authority of the City of Los Angeles. In between work engagements, Lisa donates her time providing etiquette instruction to organizations such as Aviva Family and Children’s Services and countless local schools for their fundraising efforts. She is also a committee member for P.S. Arts, a charitable organization dedicated to providing arts education to underprivileged schools.
In the fall of 2009, after almost eight years of working in her field, Lisa furthered her education by enrolling in The Protocol School of Washington, the first and only nationally accredited school to meet the high standards set by the ACCET and the US Department of Education. She received her certification as a Corporate Etiquette and International Protocol Consultant.
Gaché is currently writing her debut book—the first fun and humorous parenting guide on manners for kids and teens that will include quizzes, takeaways, celebrity quotes, and useful information presented in a fresh way for modern families. Her first manners App was released in early 2011 for both the iPhone and the Android.
Lisa is a native New Yorker who was raised in Beverly Hills. She graduated from Sarah Lawrence College in New York and currently resides in Beverly Hills with her entertainment attorney husband and two young daughters.
Ms. Diehl is recognized as the Miss Manners of International etiquette and protocol. Director and founder of Diane Diehl Company, a California based protocol consulting and training enterprise, Diane is one of a small handful of certified protocol and etiquette experts originally trained in the 1980’s.
One word best describes Diane Diehl - visionary – for she was the first company to offer training for children, business and social etiquette as well as international protocol. She integrated into her business programs the international component – knowledge she gained from working with military attaches and chiefs of protocol. Most etiquette and training organizations today have followed her lead.
Diane Diehl Company was also the first to develop a network for referrals - International Society of Protocol Consultants™ for other etiquette consultants and trainers. No referral fees, no membership fees - only a dedication to servicing that client!
She also was the first to provide scholarships from the Marjabelle Young Stewart & Grace B. Kyle Scholarship Fund. Anyone who has an interest in being an etiquette trainer should be able to do so, regardless of ability to pay.
A graduate of Chicago’s Lake Forest College and daughter of a top ranking military officer attached to diplomatic posts and Washington’s Pentagon, Diane’s childhood was spent immersed in protocol issues surrounded by social affairs and state functions governed by generations of military and political etiquette.
In the 1980’s Diane was uniquely trained by Sondra Snowdon of Snowdon International and co-founded the International Protocol Officers Association™ – whose mission was to bridge protocol training from the governmental sector to private enterprise. Later that decade Diane further received her Business Etiquette certification in Washington D.C.
She also studied under Professor Hester Beall Provensen, Communication Consultant to Members of Congress, the Administration, and Diplomatic Corps. She received intensive cross-cultural training from the Institute of Cross-Cultural Training.
Diane went on to develop children’s programs through her association with Marjabelle Young Stewart, author of over twenty books on etiquette and protocol. Marjabelle Young Stewart and Grace B. Kyle (Diane’s mother) in the 1950’s taught charm classes together in the Washington D.C. area and they were trained by Mrs. Gladstone Williams, the authority on all etiquette and protocol at that time in the Washington.
In 1989 she was selected as West Coast Representative for the Marjabelle Young Stewart Enterprises Children’ Programs, most well-known since the 1960’s White Gloves and Party Manners. These programs are presented at the United Nations International School and in White House circles as well as over 800 cities throughout the United States and Europe.
Marjabelle Young Stewart was the etiquette icon of our modern era for no other authority has written as many books for children and adults as Ms. Stewart. Beverly Hills Manners ™ is honored to continue her legacy.
The last ten years Diane Diehl has been affiliated with a major international airline where she visits many international destinations with the purpose to continue her own ongoing original research into the international customs and protocols of a particular country. During these last few years she has lived with her family in Albania, Macedonia, Jordan, and London, England.
In 2006, Diane completed her much acclaimed World Class Customer Service Program™ for the hotel industry and looks forward to promoting this exclusive and unique program worldwide.
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